Appointment Scheduling Coordinator/Telephone Operator
Mountaineer Oral & Maxillofacial Surgeons Mountaineer Oral & Maxillofacial Surgeons Ripley, WV Ripley, WV Full-time Full-time From $15 an hour From $15 an hour 20 hours ago 20 hours ago 20 hours ago We are looking for a highly organized Scheduling Coordinator/Telephone Operator for a very busy Oral Surgeons office with two locations:
Ripley and Charleston offices.
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors.
We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs.
Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator/Telephone Operator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Uniforms/Scrubs provided Competitive pay and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) Life Insurance(AFLAC) Paid Vacations and 6 Annual Paid Holidays Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday No weekends Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Computer Skills:
2 years (Preferred) appointment scheduling:
1 year (Preferred) Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
Ripley and Charleston offices.
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors.
We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs.
Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator/Telephone Operator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Uniforms/Scrubs provided Competitive pay and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) Life Insurance(AFLAC) Paid Vacations and 6 Annual Paid Holidays Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday No weekends Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Computer Skills:
2 years (Preferred) appointment scheduling:
1 year (Preferred) Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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